Finding the best plan for your home
There are two types of residential user plans, Standard User and Low User.
It is a good idea to check each year if you are on the right plan.
How do I switch my plan?
If you do think that you’re on the wrong plan, give us a call and we’ll be more than happy to have a look the figures and help you move to the plan that best suits your needs.
Contact us on 0800 269 769 or fill out our online enquiry form and a member of the team will be in touch with you shortly.
If you have been with us for over 12 months, you are able to request consumption information. This information could be used to determine if you are on the right User plan or not.Consumption Request