Switch User Plans

You can request to switch User Plans free of charge once a year. Please note that this request may be declined if your local Lines Company are not willing to change your property to your preferred User plan. We will notify you in writing if this is the case. All accepted changes will be made within 5 working days and will come into effect from the date the change is made. Low User plans are only available for primary residences and not holiday homes.

Your Energy Account Details

Account Details
Authority Declaration