Terms and Conditions
Residential - Standard Terms
Standard Residential Terms
This Agreement applies to all Black Box Power customers and is referred to by the Product Schedule.
Standard Residential Terms - Broadband and Phone Services
This Agreement applies to all Black Box Power Broadband customers.
Residential - Product Schedule
Product Schedule - Black Box Power Plan
This Product Schedule applies to all Black Box Power customers on our Black Box Power Plan.
Product Schedule - Black Box Power Broadband
This Product Schedule applies to all Black Box Power customers on our Black Box Power Broadband Plan.
Product Schedule - Black Box Power Fixed Wireless Broadband
This Product Schedule applies to all Black Box Power customers on our Black Box Power Fixed Wireless Broadband Plan.
Notice of Exemption
Notice of exemption of the Low Fixed Tariff option for some domestic customers in the Marlborough Lines and Alpine Energy Network area.
Website Terms of Use
Website Terms of Use
This Agreement applies to all customers.
Promotional Terms and Conditions
Promotional Terms and Conditions
 |
Are you on the best power plan for you? |
 |
In an unlikely event that we are unable to resolve your complaint, you can contact Utilities Disputes at udl.co.nz via live chat or call 0800 22 33 40. Utilities Disputes is a free and independent service that sorts complaints about utilities providers. |