The rates below apply to our unlimited broadband plans when your electricity and broadband is with us.
We offer a range of broadband plans to suit your usage, plus you’ll receive one bill for your electricity and broadband.
$95/month
Unlimited Broadband
Brand New Modem1
Average download 500 Mbps and upload 100 Mbps2
$111/month
Unlimited Broadband
Brand New Modem1
Average download 874 Mbps and upload 494 Mbps2
$85/month
Unlimited Broadband
Brand New Modem1
Average download 9 Mbps and upload 1 Mbps2
$65*/month
Unlimited Broadband
Average download 100 Mbps and upload 20 Mbps2
BYO Modem
Fair Use Policy applies. Broadband rates include GST.
Broadband is an add on product and only available when you have your electricity with us. If you cancel your power account, your broadband account will be cancelled. Termination fees may apply.
*Lite Fibre Plan - the $71 per month includes a $6 per month modem fee and a $65 per month plan fee. If you BYO Modem, you will pay $65 per month for the Lite Fibre plan.
BYO Modem is available on Fibre plans.
1 If you leave in the first 24 months you will be required to pay a $170 Modem Fee.
2 Speeds shown are based on the local fibre companies headline speeds. You may experience higher or lower speeds than these. Find out more.
Wireless Broadband is a home broadband service that uses the 4G mobile network. It's a great option as an alternative to a DSL/copper connection or if you're in an area where fibre isn't available yet.
Avg. Download speed2
$65/month
Unlimited Broadband
Modem Included3
Average download 44 Mbps and upload 20
Mbps
Avg. Download speed2
$57/month
300GB Broadband
Modem Included3
Average download 44 Mbps and upload 20
Mbps
Wireless Broadband plans are only available to residential electricity customers who currently have Fixed Wireless Broadband or an ADSL/VDSL connection at their property.
2Wireless Broadband speeds shown are peak-time average speeds based on the Commerce Commission’s MBNZ Autumn Report. Actual speeds may vary and can be affected by factors such as your location, network congestion, signal strength, and the capabilities of your device.
3If you cancel your Fixed Wireless Broadband within 12 months of signing up, an early termination fee of $150 applies, along with a Fixed Wireless Modem Fee if you do not return your modem within 20 days.
View our Terms and Conditions and applicable Product Schedule.
As more people move from using traditional copper network landlines to internet-connected landlines via a modem (which requires power to operate), there's a growing need to ensure they have an alternative way to contact emergency services (111) during a power outage. This is because their landline won't function without power. To address this, the Commerce Commission introduced the 111 Contact Code. Click here to learn more.
Yes, you need to have your electricity with us to sign up for broadband. If you cancel your electricity for any reason, then our Standard Broadband rates will apply.
No, your electricity rates will remain the same.
If you have requested a Black Box Power modem, it can take 10 days for your modem to arrive. If you are using your own modem, you can be connected within 5 days. We will send you a text message once your broadband has been connected.
You can sign up to one of our broadband plans and bring your own modem. Your modem must be suitable for use on Fibre or VDSL/ADSL and must be compatible on Black Box Power's broadband network. No contract term and technical support is not available. Phone packages are not available.
‘Mbps’ stands for ‘megabits per second’ and it measures the download speed of your broadband connection. It is the maximum speed at which you can download data from the internet.
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